(pursuant to Chapter I, title 3, part 3, of Legislative Decree 206/2005 and subsequent amendments and additions)
- Introduction and effectiveness of the General Conditions
These general conditions of sale (hereinafter, “General Conditions”) have as their object the regulation of the purchase of products made remotely and made available, via the internet, from the site www.sassonetartufi.com (hereinafter, the “Site “) In compliance with the Italian legislation referred to in Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, the” Consumer Code “).
The seller of the products and owner of the Site is: Sassone Tartufi di Sassone Egidio Luca with registered office in C.da San Nicola 31 located in Rocca Imperiale, 87074, (CS). Tax Code / VAT and registration in the Business Register of Cosenza n. 03473240780, REA: CS -237684- Email address: email@example.com.
The consumer who accesses the Site to make purchases (hereinafter “Customer”) is required, before sending the order, to carefully read these General Conditions that have been made available to them on the Site and which will be available at any time by the Customer also through the link contained in the confirmation email of each order to allow it to be reproduced and stored.
In the event that the person making purchases on the Site requests an invoice and / or is not a “consumer or user” as defined in art. 3, paragraph 1, lett. a of the Consumer Code, the withdrawal regulations pursuant to art. 7 and 8 of these General Conditions nor, more generally, the provisions that pursuant to the same Consumer Code apply only to “consumers”.
Contracts concluded with Sassone Tartufi di Sassone Egidio Luca through the Site are governed by these General Conditions in compliance with Italian law. The language available to conclude the contract is Italian
- Choose and order the Products
The characteristics and the price of the various products for sale on the Site (hereinafter “Product” or “Products”) are shown on the page relating to each Product.
To purchase the Products, the Customer must complete and send the order form in electronic format, following the instructions contained on the Site. The Customer must add the Product to the “Cart” and, after having read the General Conditions and the Policy of Privacy and confirmed their acceptance, must enter the shipping and billing data, select the desired payment method and confirm the order.
By sending the order from the Site, which has the value of a contractual proposal, the Customer acknowledges and declares to have read all the information provided to him during the purchase procedure and to fully accept these transcribed General and Payment Conditions.
The contract stipulated between Sassone Tartufi di Sassone Egidio Luca and the Customer must be considered concluded with the acceptance of the order by Sassone Tartufi di Sassone Egidio Luca. This acceptance is communicated to the Customer through an order confirmation email containing a reference to these General Conditions, the order number, the shipping and billing data, the list of Products ordered with their essential characteristics and the total price, including delivery costs. The Customer will check the confirmation email and if he identifies errors in the order he will have 12 hours from receiving this email to contact Customer Service directly from the Site using the appropriate contact form accessible via the “Contacts” tab. After this deadline, the order will be processed for shipment and changes will no longer be accepted, without prejudice to the rights of the Customer referred to in Article 7 below.
Once the order is received, Sassone Tartufi di Sassone Egidio Luca will check the availability of the stocks for the fulfillment of the order. In the event that one or more Products are not available, the Customer Service will promptly send an email to the Customer who, within the next 12 hours, will have the right to reply to confirm the shipment of any additional Products available or cancel it. In case of no response within this period, the order will be considered confirmed and the available Products will be shipped. In this case, the entire amount relating to the missing Products will be reversed or, in any case, depending on the chosen payment method, will not be charged to the Customer.
- Product Information
The information and characteristics relating to the Products are available, with the relative Product codes, on the Site.
The visual representation of the Products on the Site, where available, normally corresponds to the photographic image accompanying the description sheet. It is understood that the image of the Products themselves has the sole purpose of presenting them for sale and may not be fully representative of its characteristics and quality but may differ in colour and size. In the event of a difference between the image and the written product sheet, the description of the product sheet always prevails.
- Prices and shipping
Product prices are inclusive of all taxes and duties. All prices are expressed in Euros. The cost of shipments varies according to the total weight of the products purchased and the final destination of the delivery. On the Cart page, and subsequently in the Checkout page, the user can view the actual cost of the shipment (also specifying the place of destination of the goods) before proceeding to confirm the order.
Deliveries are made throughout the EU.
Shipping to Italy:
Shipments within the Italian territory are made by GLS Express Courier.
Shipments outside Italy, but within the EU, are made by DHL Express Courier.
More detailed information on countries, methods and shipping costs are available on the appropriate Shipping and Delivery page.
- Methods of payment and billing
5.1 Payment methods
The Customer may pay the price of the Products and the related delivery costs by PayPal, bank transfer and cash on delivery.
PayPal / Credit Card
Once the order is confirmed, the Customer can pay directly with his Paypal account or use a credit card, even prepaid, or in any case according to the methods accepted by Paypal and in compliance with the relevant conditions.
The Customer must make the transfer within 3 days from the order date for orders relating to products and within 1 day from the order date for orders containing events and / or courses. If this does not occur, the order will be cancelled and the goods made available again for purchase by other customers. The Customer who has not made the transfer may be contacted by Customer Service in order to clarify whether the cause of the non-credit is due to the Customer’s will not to confirm the purchase or to other causes.
Data for the transfer: c / c: Sassone Tartufi di Sassone Egidio Luca
BIC / SWIFT: IBSPITNAXXX
Bank: Banco di Napoli.
Reason: the Customer must indicate the date and order number in the reason for the transfer, which can be found in the confirmation email (eg “Order 01/01/14 n. 100012345”).
Cash on delivery
This payment method is available only for shipments made in Italy and only for orders not exceeding € 500.00. Payment will be made upon receipt of the Products and can only be made in cash. For cash on delivery shipments, the customer is required to pay a shipping fee of € 5.00 + 3% of the total cost.
5.2 Invoicing of orders
If the purchase is made by a professional, it will be possible to request an invoice by selecting the appropriate box during the order procedure and entering the billing information including tax code and / or VAT number. In this case, the invoice will be sent by email to the address indicated. The professional is responsible for the correct insertion of billing data and is expressly informed that, in case of failure to request the invoice during the order, it will not be possible to request it later.
- Transport and delivery
The Products purchased on the Site will be delivered to the address indicated by the Customer during the purchase procedure in the appropriate “Shipping Data” field.
All purchases will be delivered by express courier (hereinafter, “Courier”) from Monday to Friday, excluding holidays and national holidays. Sassone Tartufi di Sassone Egidio Luca is not responsible for unforeseeable delays or those not attributable to it.
Once the Products have been shipped, the Customer will receive a confirmation email which will include a link to refer to for tracking the shipment.
In any case, except in cases of force majeure or unforeseeable circumstances, the ordered Products will be delivered within a period of 3 (three) working days starting from the day following that in which Sassone Tartufi di Sassone Egidio Luca confirmed the order to Customer by means of a specific order confirmation email.
- Right of withdrawal
The Customer has the right to withdraw from the contract as established by Legislative Decree no.21 of 21 February 2014.
To exercise the right of withdrawal, the customer is required to follow what is expressed on the page of this site dedicated to the Right of Withdrawal.
- Errors and limitations of liability
The information relating to the Products provided through the Site is constantly updated. However, it is not possible to guarantee the complete absence of errors for which Sassone Tartufi di Sassone Egidio Luca cannot be held responsible, except in the case of willful misconduct or gross negligence.
Sassone Tartufi di Sassone Egidio Luca reserves the right to correct errors, inaccuracies or omissions even after an order has been sent, or to modify or update information at any time without prior notice, without prejudice to the Customer’s rights to pursuant to these General Conditions and the Consumer Code.
Except for willful misconduct or gross negligence, any right of the Customer to compensation for damages or the recognition of compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance or evasion, even partial. , of an order.
Sassone Tartufi di Sassone Egidio Luca promotes the responsible consumption of alcohol and excludes any responsibility at its own expense, except for willful misconduct or gross negligence, in the case of a purchase made by children under 16 years of age.
- Applicable law and competent court
The sales contract between the customer and Sassone Tartufi di Sassone Egidio Luca is concluded in Italy and governed by Italian law. For the solution of disputes relating to the interpretation, execution or resolution of these General Conditions or individual purchase orders if the Customer is a consumer pursuant to the Consumer Code, the court of his / her town of residence or of domicile if located in the Italian territory; in all other cases, the territorial jurisdiction is exclusively that of the Court of Spoleto, any other competent court excluded.
Pursuant to Article 1341 of the Italian Civil Code the Customer declares to have read and specifically accepted the following articles of these General Conditions: 6 (responsibility for delays in delivery), 8 (right to correct errors – disclaimers).